Refunds & cancellations

Last updated: 3 November 2026 · Applies to all payments on Call Me Over

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All payments on Call Me Over are in Indian Rupees and processed by Razorpay (web) or Google Play Billing (in-app). Here is exactly what is refundable, when, and how fast.

Event tickets

• Event cancelled by the venue or host: full refund — ticket price and booking fee — to your original payment method, automatically or within 5–7 working days.
• You can't make it: whether the ticket price is refundable is set by the event's organiser (shown on the event page). Where the organiser allows a refund, the platform booking fee is non-refundable.
• Event materially changed (date moved, venue changed): treated as a cancellation — you may claim a full refund before the new date.

Callout boosts

A boost is a digital service consumed immediately: once your callout has been boosted, the purchase is non-refundable. If you were charged and the boost did not apply, the app recovers it automatically on your next attempt; if it still hasn't applied, write to us with your Google Play order number and we'll fix it or refund it.

Venue promotions

• Before activation: a paid promotion that has not gone live is refundable in full.
• After activation: non-refundable, as the promotion runs its full purchased duration.
• Platform fault: if an outage on our side materially cuts a promotion short, we re-run it or refund pro-rata — our choice, your money either way.

How to claim

Email [email protected] from your registered account with the payment reference (ticket code, PROMO-reference, or order id). We respond within 2 working days; approved refunds reach your original payment method within 5–7 working days of approval (bank processing times may add a few days).